PRIVACY & DATA POLICY
Your information Matters to Us
Our warranty page helps customers understand what is covered, what may be excluded, and how to request a warranty review for completed Trevino services.
Secure Data
Your information is stored securely and access is limited to authorized personnel only.
No Data Selling
We do not sell or rent your personal information to third parties.
SMS Opt-Out Anytime
Reply STOP to unsubscribe from text communications at any time.
IN THIS POLICY
Your privacy is important.
We are comitted to transparency, security, and protecting your information.
1. Online Booking & Diagnostic Fee Notice
By using our online booking or scheduling tools, you are submitting a service request with Treviño Repairs. Appointment times are subject to availability and confirmation by our team. Submitting a booking form does not guarantee service until it has been reviewed and confirmed.
Diagnostic Fee Policy
If you approve the recommended repair or estimate on the same day as the service visit, this diagnostic fee will be waived and credited toward your repair cost.
If the repair or estimate is not approved the same day, the diagnostic fee will remain due and will be added to your final invoice.
We may contact you by phone, email, or SMS to verify details, confirm scheduling, or adjust your appointment if necessary.
2. Who We Are
Website
www.trevinorepairs.com
Company Information
Treviño Plumbing, Electrical & HVAC
325 N Conway Ave, Mission, TX 78572
(956) 625-9034
service@trevinorepairs.com
3. Information We Collect
Personal Information
- Name
- Email address
- Phone number
- Service location
- Details submitted through forms or scheduling tools
Technical Information
- IP address
- Browser type
- Device type
- Website usage
- Cookies and analytics data
4. SMS Marketing & Communication
By providing your phone number and opting in, you consent to receive SMS/text messages from Treviño Repairs, including service updates, promotions, appointment reminders, and marketing messages.
Consent
Signing up is voluntary and not required to make a purchase.
Frequency
Opt-Out
Reply STOP to unsubscribe. Reply HELP for assistance.
Data Rates
Message and data rates may apply.
Carriers
Wireless carriers are not liable for delayed or undelivered messages.
Data Use
Your mobile number is used only for the purposes you consented to.
5. Cookies & Tracking
We use cookies to improve your experience, save preferences, and track analytics.
WordPress Cookies
Comment details, login sessions, preferences, and temporary publishing data may be stored.
Third-Party Tracking
Meta Pixel, Google Analytics, Search Console, and other providers may use cookies to measure performance and improve marketing.
6. Comments & Media
When visitors leave comments, we collect the data shown in the form, plus the visitor’s IP address and browser details for spam detection. Uploaded images should not include location data such as EXIF GPS.
7. Embedded Content
Articles on this site may include embedded videos, images, maps, or articles. Embedded content from other websites behaves as if you visited that website directly and may collect data or track you.
8. How We Use Your Information
- Provide and deliver requested services.
- Respond to inquiries and customer support requests.
- Send service updates, promotions, and marketing with opt-out available.
- Run advertising and retargeting campaigns through Google and Meta.
- Improve our website, services, and customer experience.
9. How We Store & Share Data
Data is securely stored and access is limited to authorized staff. We do not sell or rent your personal data.
We may share limited data with trusted service providers including hosting providers, SMS platforms such as ServiceTitan, advertising platforms, and analytics providers.
Data Retention
Comments may be retained indefinitely. Account information is stored while active. Form submissions and SMS consent records may be stored as needed for business, compliance, or legal obligations.
10. Your Rights
- Request a copy of your personal data.
- Request deletion of your data unless retention is required by law.
- Opt out of marketing emails using “Unsubscribe.”
- Opt out of SMS by replying STOP at any time.
Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal data from children.
Update to This Policy
We may update this Privacy Policy as needed. Updates will appear on this page with a revised date.
Questions About Your Privacy?
If you have questions regarding this Privacy Policy or how your information is handled, contact our team directly.
© 2026 Treviño Plumbing, Electrical & HVAC. All rights reserved. Your continued use of this website constitutes acceptance of this Privacy Policy.
