Privacy Policy
Effective Date: September 8, 2025 | Last Updated: September 26, 2025
Treviño Repairs (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, SMS marketing, or interact with our digital communications.
Who We Are
Our website address is: https://www.trevinorepairs.com
Information We Collect
Personal Information
We may collect your name, email address, phone number, service location, and other details you provide through forms, scheduling tools, SMS opt-in, or service requests.
Technical Information
We automatically collect information such as IP address, browser type, device type, and site usage through cookies and analytics tools.
SMS Marketing & Communications
By providing your phone number and opting in, you consent to receive SMS/text messages from Treviño Repairs, which may include service updates, promotions, appointment reminders, and marketing messages.
- Consent: Signing up is voluntary, and your consent is not required to make a purchase.
- Message Frequency: Message frequency may vary.
- Opt-Out: Reply STOP at any time to unsubscribe. Reply HELP for assistance.
- Data Rates: Message and data rates may apply depending on your mobile plan and carrier.
- Carriers: Wireless carriers are not liable for delayed or undelivered messages.
- Data Use: We use your mobile number only for the purposes you consented to (e.g., updates, offers, reminders).
Comments & Media
When visitors leave comments, we collect the data shown in the form, plus the visitor’s IP address and browser details for spam detection. An anonymized hash of your email may be sent to Gravatar. Uploaded images should not include location data (EXIF GPS).
Cookies and Tracking
We use cookies to improve your experience, save preferences, and track analytics.
WordPress Cookies
- Comment details may be saved for convenience (one year).
- Login cookies save your info and preferences.
- Publishing cookies may store temporary IDs.
Third-Party Tracking
- Meta Pixel: Measures ad performance and helps us show relevant ads.
- Google Analytics & Search Console: Provide insights into site usage and search visibility.
- Other providers: We may use additional analytics/advertising tools that set their own cookies.
Embedded Content
Articles on this site may include embedded videos, images, or articles. Embedded content from other websites behaves as if you visited that site directly and may collect data or track you.
How We Use Your Information
- Provide and deliver requested services.
- Respond to inquiries and customer support requests.
- Send service updates, promotions, and marketing (with opt-out available).
- Run advertising and retargeting campaigns via platforms such as Google and Meta.
- Improve our website, services, and customer experience.
How We Store and Share Data
- Data is securely stored, access limited to authorized staff.
- We do not sell or rent your personal data.
- We may share limited data with trusted service providers (hosting, SMS platforms like ServiceTitan, advertising, analytics).
Data Retention
- Comments are retained indefinitely.
- Account information is stored while active.
- Form submissions and SMS consent records may be stored as needed for business, compliance, or legal obligations.
Your Rights
- Request a copy of your personal data.
- Request deletion of your data (unless required by law).
- Opt out of marketing emails via “Unsubscribe.”
- Opt out of SMS by replying STOP at any time.
Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal data from children.
Updates to This Policy
We may update this Privacy Policy as needed. Updates will appear on this page with a revised date.
Contact Us
Treviño Repairs
Email: service@trevinorepairs.com
Phone: (956) 625-9034
